Shipping policy

Shipping Methods & Estimated Delivery Times

When Can I Expect My Order to Arrive?

All orders are processed and shipped from our warehouse within 5–7 business days after your order has been confirmed. Once your order has been shipped, the estimated delivery time will depend on the shipping method selected at checkout and the destination of the package.

Please note that delivery times are estimates and may vary due to factors such as carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

How Can I Track My Order?

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment.

We currently ship worldwide. However, if we are unable to ship to your country due to logistical restrictions or other delivery limitations, we will contact you promptly and work with you to determine the appropriate next steps.

For questions regarding our shipping destinations, please contact us at info@ladylet.com.

How Can I Change My Delivery Address?

If you need to change your delivery address, please contact us as soon as possible. Address changes can only be requested until 23:00 (PDT, UTC-7) on the day the order is placed.

Please contact us at info@ladylet.com with your order details and the corrected delivery address. We cannot guarantee that an address change will be possible after the stated deadline.

Can I Ship My Order to an Address Other Than My Billing Address?

Yes. You may provide a shipping address that is different from your billing address when placing your order, provided that the shipping address is supported by our shipping services.

How Is My Order Shipped?

Orders are processed and shipped on regular business days, excluding holidays. Orders placed on Saturdays, Sundays, or holidays will generally be processed on the next available business day.